Bet Bangla Privacy Policy — Your Data, Our Responsibility

Welcome to bet bangla (betbangla.biz). This Privacy Policy explains how bet bangla collects your personal information, the purposes for which it is used, and how it is kept secure. bet bangla believes that your privacy is a fundamental right, and we are committed to protecting it at all times.

This Privacy Policy applies to the bet bangla website, mobile app, and all related services. By using any bet bangla service or creating an account, you are considered to have agreed to this Privacy Policy. Please read it carefully.

This policy has been developed in accordance with international data protection laws and GDPR guidelines. bet bangla does not use or share any user data unlawfully — this is a non-negotiable part of our business principles.

Bet bangla only collects information that is necessary to provide services, manage accounts, and meet legal obligations. We collect the following types of data.

Information provided directly

• Full Name & Date of Birth (for age verification)
• Mobile number and email address
• Residential Address
• National ID or Passport Number (for KYC verification)
• Payment information (bKash/Nagad/Rocket account numbers)
• Support chat messages submitted by the user

Automatically collected data

Bet bangla uses collected data only for specific, legitimate purposes. Your personal information is never used beyond its stated purpose.

• Account Management: To complete registration, login, and account verification processes.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints and queries promptly.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal obligations: To meet AML, KYC, and international legal requirements.
• Service Improvement: To further improve the bet bangla platform and user experience.
• Responsible Gaming: To provide timely assistance to users experiencing problem gambling.
• Promotional Communications: To send you offers and updates, subject to your consent.

Bet bangla never sells or commercially shares your personal information. However, limited sharing with trusted third parties may be necessary in certain circumstances.

When Your Information May Be Shared

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket — only the minimum data necessary to complete a transaction.
• Identity verification partners: To comply with regulatory requirements during the KYC process.
• Law Enforcement Agencies: When required by a court order or valid legal process.
• Cybersecurity partners: To help detect and prevent fraud.

All third-party providers operate under strict confidentiality agreements with bet bangla. They may only use data for their designated purpose and nothing else.

Bet bangla uses cookies and similar tracking technologies on its website and app to enhance your experience and maintain platform security.

Cookies we use

You can disable cookies through your browser settings, though this may limit some functionality on bet bangla. All cookies except essential ones are used only with your consent.

Bet bangla does not retain your data for longer than necessary. However, certain data may need to be kept for a specified period due to legal obligations and business requirements.

• Active Account Data: Retained for as long as the account remains active.
• Transaction Records: A minimum of 5 years after account closure (in accordance with AML regulations).
• KYC Documents: Up to 5 years after account closure.
• Support communication logs: Up to 2 years.
• Login & Session Data: Up to 90 days.
• Marketing consent records: Until consent is withdrawn.

Bet bangla uses industry-leading technology to protect your data. Our security infrastructure is continuously updated and tested.

• 256-bit SSL Encryption: All data transmissions are carried out over fully encrypted channels.
• Two-factor authentication (2FA): An additional layer of security is active when you log in to your account.
• Firewall & DDoS Protection: Our servers are protected around the clock against cyber attacks.
• Regular Security Audits: Periodic security audits are conducted by third-party expert teams.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• 24/7 Security Monitoring: Our security team monitors systems around the clock to detect any unusual activity.
• Data Backup: Data security and recoverability are ensured through regular encrypted backups.

No bet bangla employee knows your account password, and we will never ask for it by phone or email. If anyone requests this information, it may be a fraud attempt — please notify our support team immediately.

Bet bangla strictly prohibits providing services to anyone under the age of 18. We never knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• Proof of age must be provided as part of the KYC process.
• If a minor's information is identified, the account is immediately closed and all associated data is securely deleted.
• Parents with concerns may contact us at support@betbangla.biz.

Bet bangla reserves the right to update this Privacy Policy as needed. Changes may occur due to legal requirements, the addition of new services, or security improvements.

• You will be notified of any significant changes via email or platform notification.
• The date of any changes will always be noted at the top of this page under the "Last Updated" section.
• Continued use of bet bangla after any changes takes effect means you accept the updated policy.
• If you object to any changes, you have the right to request account closure.

The bet bangla support team is always available for any questions, requests, or complaints regarding this Privacy Policy.

We aim to respond to all privacy-related requests within 72 hours. Complex matters may take up to 30 business days to resolve.